Privacy Policy for VeTrack Parent & Operator App

This Privacy Policy governs the manner in which the VeTrack Parent & Operator App mobile application (“App”) collects, uses, maintains, and discloses information collected from users (“User”) and Parent Company Dextomatic Solutions

Information Collection and Use

Location Information:

The App may collects, use and store precise location data of the school bus, route information, and user location data if the user voluntarily provides access to such information. This data is utilized solely for the purpose of providing the school bus tracking service and enhancing user experience within the App. This information is solely used within the App and is not shared or stored beyond the intended functionality.

User Identification:

The App may collect and store user information, such as names, contact details, or identification codes, to facilitate account creation, user authentication, and personalized services.

How We Use Collected Information

Service Provision:

The information collected is primarily used to provide the school bus tracking service, improve service quality, and communicate important updates regarding the school bus’s location to users and authorized guardians or school authorities.

Enhancing User Experience:

Data may be utilized to personalize user experience, optimize app performance, and tailor service offerings based on user preferences.

Data Security:

The App takes all necessary measures to ensure the security and confidentiality of the location information collected from the User’s device. We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of User’s information stored on our App. We retain collected information only for the duration necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

Children’s Privacy

The App is intended for use by educational institutions, parents, and authorized personnel involved in managing school transportation. We do not knowingly collect any personal information from children under the age of 13. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us, and we will take steps to remove such information from our servers.

Compliance with Legal Requirements

Dextomatic Solutions adheres to all applicable laws and regulations concerning the collection, use, and retention of user data, including the Children’s Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA).

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes to the policy will be reflected in the updated date below. Users are encouraged to frequently check this page for any changes to stay informed about how we are protecting the information we collect.

Contact Us

If you have any questions about this Privacy Policy or the practices of this App, please contact us at [Your Contact Information].

This document was last updated on 10-01-2024